services

IT Service and Support

Quadtech has been providing IT services to business in Toowoomba and the Darling Downs for nearly 20 years, with a focus on desktop services and server support. As we’ve grown, so too has our range of IT services we can provide to our customers.

On Demand IT Support

Quadtech IT Services can provide your business with a full team of IT support experts with skills and experience across a vast array of technologies and applications who are ready to respond at a moment’s notice. We have a team of technicians and server engineers ready to assist businesses with their immediate IT issues, either remotely using our Screen Connect software or onsite.

Managed IT Services

Our superior IT service combines remote monitoring and support with service level guarantees to provide you with complete piece of mind when it comes to your business’ vital IT infrastructure. Through our comprehensive experience in providing IT services to clients, we have developed an IT service framework that is one of the best in the industry.

 

We apply IT industry best practices to the management of our clients’ IT infrastructure. We understand that every one of our clients is unique, so our Managed IT Services plans are specifically tailored to the needs of each client.

Network Monitoring

If your business utilises a number of computer services it should be complemented by a system that provides an overall picture of the health status of these systems. At a glance a single screen should provide you with such a picture.

 

Such a monitoring system should operate 24/7, offer multiple alert methods and cover a range of network devices, operating systems, services, and applications.

Desktop As A Service

Keep your business computers up to date and manage your cashflow better with Quadtech’s Desktop-As-A-Service options. Lease a desktop machine, Office license and monitoring for a monthly fee and ensure that your staff are always using the best machines for your business. Once the terms are up, extend, upgrade or buy out the machine.

Office 365, Sharepoint and Teams

Leverage the power of Microsoft 365 services, including Office 365, Sharepoint, OneDrive and Teams. No longer just Word, Excel and Email, Office 365 is now a comprehensive suite of interconnected tools that can dramatically improve the way that you use other technologies and the way that you operate as an organisation. Combine hosted email, with online document storage and synchronisation, add in a dash of Teams calling and you’ve improved the efficiencies of your team.

 

Talk to us today about how we can transform your business with Office 365!