Technology is used every day to keep your business running smoothly, whether it’s desktop computers, laptops, servers or even phones. With this dependence on IT comes the requirement for professional, experienced computer support, especially from a team who understand the pressures of small business.
It’s now possible to get the technical support your business requires without hiring full time IT staff. Quadtech IT Services can offer you the IT support you need, when you need it with our range of on-demand support solutions.
Why Quadtech IT Services for your On-Demand support?
- We are here when you need us offering remote and on-site support
- Convenient access to a friendly, Queensland-based team of computer support experts
- Meet industry best practices for your IT infrastructure
- Reduce downtime and increase productivity for your employees
- More time for profitable business activities
- Antivirus and malware eradication
- Hardware troubleshooting
- Hardware replacement
- Desktop or laptop configuration
- Network configuration
- Configuration changes, updates to e-mail settings, browser security settings, control panel settings
- Software installations and updates
- Remote Troubleshooting
How does it work?
Clients can contact the Quadtech IT Services help desk and have a technician assisting with your emergency within minutes. After understanding your situation the technician may ask a few follow up questions and then determine the proper course for resolution. The technician will guide you through with easy to follow instructions and stay with you until the issue is resolved to your satisfaction and answer any questions along the way. With our state of the art remote tools, our team of technicians
can remote in to your system to have you up and running in just minutes.
If needed, an onsite technician may be dispatched to your office since not every issue can be resolved remotely. Our certified and highly experienced technicians will arrive at your office already informed of the situation. Quadtech technicians are equipped with the appropriate tools and materials needed to complete the repair. Our staff will arrange for a convenient appointment to get your issue resolved to your satisfaction. Whether on the phone or onsite, Quadtech IT Services will take care of your system needs to keep your business systems running and profitable.
Give us a call today and see the difference Quadtech IT Services offers over other IT companies. The difference in service will amaze you.