Modern advanced email services offer functionality that enhances communication with your customers and improves your own internal communication and planning processes.
On the internal side, that adds up to real cost savings, efficiency and reduced confusion through better communication!
On the customer side, a better email service that works across all your devices and integrates with your business calendar means more productivity for yourself and your staff. Either way, it translates to an increase in profit.
In the past, business needed to host an email solution in house to get these advantages but today, hosted versions provide the capability without needing to outlay for hardware and ongoing maintenance.
We use an exchange server which offers a range of services including email, calendars and task management for all standard and mobile devices.
Exchange Server is an e-mail-based collaboration service designed to inter operate with Microsoft Outlook, Microsoft Outlook Web Access and various mobile devices such as iPhone and Windows Mobile handhelds.
If you are relying on a POP3 email connection for your business, you are likely missing out on these productivity- boosting features. Basic POP3 email systems, which are currently used for accessing email, are well- suited to home and personal use but were never designed for business users.
Unlike regular POP3 email, with Exchange Server you can Synchronize seamlessly across unlimited devices, from Android and Apple, share and synchronize calendars to provide a truly enterprise level email experience. Accounts include integrated collaborative messaging features that extend e-mail to include scheduling, contact management, folder sharing, and task management functionality.
Here are some of the features an exchange server can offer.
Coupled with Microsoft outlook, Hosted Exchange provides valuable messaging features that go beyond simple e-mail that allow business users to take control of their inbox. If you are used to using a POP3 Email service, you wont believe how much better this really is.
Exchange Server includes rich features for personal, group, and resource scheduling that integrates with e-mail, contacts, and tasks. Users can share their calendar information with others and view multiple calendars simultaneously to send meeting requests for shared open times. Recipients can decline or propose a different time, or accept and have the meeting automatically entered in their calendars. Schedules for shared resources like conference rooms and projectors may also be incorporated.
Contacts in the company directory (Global Address List or GAL) are centrally maintained for sharing throughout the organization and can be downloaded to Outlook and synchronized for access from Outlook Web Access (OWA) and Outlook Mobile Access (OMA). Distribution lists also can be centrally shared and maintained to facilitate communication to groups such as departments or customer lists.
A task list provides the ability to create and assign tasks and can be integrated with e-mail notification and scheduling for basic project management and personal time management. Users can track progress as a task moves from active to complete to overdue, while managing status through various criteria like the person responsible and the category.
In addition to Outlook, Exchange Server enables a large number of clients for mailbox connectivity, including web browsers through OWA (Outlook Web Access) and Windows-mobile devices through OMA (Outlook Mobile Access), providing flexibility and productivity for information workers regardless of location.
All mail traveling within an Exchange Server 2013 organization is encrypted by default. Transport Layer Security (TLS) is used for server-to-server traffic, Remote Procedure Call (RPC) is used for Outlook connections, and Secure Socket Layers (SSL) is used for Client Access traffic (Outlook Web Access, Exchange ActiveSync, and Web Services). This prevents spoofing and provides confidentiality messages in transit.
Additional security protocol support includes Secure/Multipurpose Internet Mail Extensions (S/MIME), enabling users to digitally sign and encrypt e-mails and attachments or to access their mailboxes securely, without a VPN connection, when working outside company firewalls. Anti-spam features include support of real-time Safe and Block lists and both server-side and client-side message filtering in Outlook to help reduce the amount of unsolicited junk e-mail messages.
Outlook Web Access, an advanced AJAX application since its first release with Exchange Server 5.5, provides a rich, Outlook like experience in a browser. This new version of OWA is so good, many users prefer it to using OUTLOOK installed on a PC.
Outlook Web Access can transcode a variety of document types – including Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and PDF files – from their native format into HTML so that they can be viewed in a client browser even if the application that created the document is not installed on the client.
At only $10/month per email account this represents outstanding value. A simple migration to the service is free when you migrate 15 or more accounts at the same time. Advanced security filtering is available if required for a total cost of $12 per account/month